Frequently Asked Questions
Everything you need to know about your LeSportsac experience.
What materials are LeSportsac bags made of?
Our bags are primarily crafted from high-quality, lightweight ripstop nylon. This signature fabric is durable, water-resistant, and designed to withstand the rigors of daily travel and lifestyle use.
How do I clean my LeSportsac bag?
Most of our nylon products can be hand-washed with mild soap and water. We recommend air-drying only. Avoid using bleach or harsh detergents to maintain the integrity of the prints and colors.
What is your domestic shipping policy?
We offer standard and expedited shipping options across the United States. Orders are typically processed within 1-2 business days, and standard shipping usually arrives within 5-7 business days.
What is your return policy?
We accept returns for unused, unwashed merchandise with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please be aware that customs duties may apply.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's progress.